"Why Quants Don't Know Everything," - http://wrd.cm/1aqjvdj
As I get ready for another year of metricized higher education, it's always nice to remind myself that social psychologists have already documented how policy metrics are quickly counteracted by the corrupting effects of the measure used. In the HE case, we get measured on student feedback, citations indices, and a range of other Key Performance Indicators (I was once advised to cite myself and colleagues to increase our H-index). In any case, given that the problems with this kind of thing are relatively well known, here's hoping that some wisdom may also filter into the system, as this article suggests. Campbell's 1976 paper can be found here: http://bit.ly/LZ2WcS.